Contact and support
Ask us something, and get a reference number back
Every message is logged with a reference so nothing gets lost between replies. If you would rather email a specific inbox directly, the addresses are below and they are read by the same people.
Direct addresses
Support
support@llmkeywordranker.comScoring questions, exports, anything that will not load. Pro and Team replies inside one business day.
Plans and teams
sales@llmkeywordranker.comSeat counts, invoicing, SSO, procurement paperwork and institutional agreements.
Security and data
security@llmkeywordranker.comRetention questions, deletion requests, vulnerability reports and processing agreements.
Might be quicker to read
- How a search runsThe five stages end to end, with the worked example carried through each one.
- What each feature doesAll eight features, what they catch, and which plan they arrive on.
- Plans and limitsEvery quota written as a number, plus the billing questions people actually ask.
- What the scores meanTrustworthiness and relevance in plain language, and the ten signals behind them.
Reporting a score you think is wrong
This is the most useful message you can send us. Include the keyword, the question you typed and the source in question, and say which signal you think is misreading it. Scoring changes that come out of these reports are listed in the release notes inside your workspace.